100% Money Back Guarantee

Your purchase is completely safe with our 100% money-back guarantee. If any of our products or guidance and support services do not work for you, you can request a refund.

We ask you to first try it, following the instructions and use the guidance and support services for at least two weeks, in the case of FemmeUp Capsules, to give it a fair chance.

Then, if you are not completely satisfied, notify us of your desire to apply the Money Back Guarantee by writing to Contact and we will give you instructions to send us the product and thus access the refund.

Remember that the guarantee only applies if you have purchased the products directly from this online store (not through other stores or distributors).

Delivery time

All our orders are delivered by courier, within 48 business hours on the peninsula unless there is a local, regional or national holiday that extends this period or a force majeure reason occurs.

Orders to the Balearic Islands, Canary Islands and abroad are sent through Correos, with a delivery period between 4 and 10 days.

In any case, from your account on www.femmeup.es you can track it. If you have questions you can write to us or contact by WhatsApp: 686 01 69 01

Access to guidance and training services on the website is activated immediately upon purchase. You will receive an email, if you do not see it in the inbox check promotions or spam folder. Follow the instructions in the email and start downloading your e-books and enjoy taking care of your intimate health.

Free shipping in the peninsula

Yes, shipping costs for your orders are completely free for the peninsula. For shipments to the Balearic Islands, Canary Islands and abroad the following specific rates apply:

• Balearic Islands: €2.95
• Canary Islands: €5.95
• Europe: €16
• Rest of the World: €35

Pay however you want

You can use any type of bank card, both credit and debit or Paypal.

Are payments secure?

At FemmeUp we address security by applying the latest technology in this field. Therefore, the website is equipped with a secure server using the SSL (Secure Socket Layer) protocol for transactional services. This secure server establishes a connection that encrypts information using 128-bit algorithms that are only intelligible to the client and FemmeUp. Additionally, we use the Stripe payment gateway, recognized both for its security standards and ease of use.

Thus, your purchase at FemmeUp is much more reliable than when you leave your card to pay at a restaurant or traditional store.